Scheduling and dispatch for a pest control company

Scheduling and dispatch software exists to lay out the week's jobs, split them between technicians and reorganize them when the day changes. In Atlas the day is laid out by technician, a job moves by drag and drop, and the technician sees the change on their route with no phone call needed. Atlas organizes and tracks field work; it does not produce quotes and does not do invoicing.

Who it is for
Pest control companies running 3 to 15 technicians
Main view
By day and by technician, rescheduling by drag and drop
Recurring visits
Generated automatically from a frequency set once
In the field
The day's route, jobs ticked on site, works on a weak connection
Price
39.99 USD per month, 1 technician included, then 9.99 USD per technician, no commitment
ScheduleWednesday, July 1 22°
JJean-François
Treatment08h30Bed bug treatment4520 rue Saint-Denis · Unit 102 Completed
Inspection11h00Rodent inspection1180 avenue Papineau · Unit 305 In progress
FFreddy
Treatment09h00Fly treatmentSushi Sakura · Kitchen Completed
Follow-upAll dayCockroach treatment77 rue Ontario Est In progress
SSofia
Preventive14h30Preventive mouse visit305 rue Beaubien · Basement Treatment failed
The Atlas schedule, one column per technician. Workload recalculates as soon as a job is moved.

Why does a pest control day never survive the morning plan?

Because an emergency jumps the queue, a building refuses access and a treatment runs long. The real cost is not fixing the plan, it is the missed visit you discover two weeks later.

Because an emergency nest jumps the queue, a building refuses access, and a treatment runs an hour long. When dispatch lives in a spreadsheet or a group chat, every change costs three phone calls and leaves someone in the dark.

The real cost is not the time spent fixing the file, it is the missed visit you discover two weeks later, when the customer calls back. Scheduling software fixes exactly that: it keeps a single version of the day, readable by the office and the field at the same time.

How is work split between technicians?

The day is laid out with one column per technician, and a job moves by drag and drop. Everyone's workload recalculates immediately.

The day is laid out with one column per technician. You move a job from one person to another, or from one day to the next, by drag and drop, and each person's workload recalculates immediately, which lets you decide fast when an emergency lands. Three details change the daily reality.

Jobs with no fixed time
can be placed on the full day, alongside jobs with a set slot, because a small company does not run everything to the quarter hour.
The day's weather
is shown on the jobs, which helps decide what to keep and what to push when part of the work happens outdoors.
The statutory holidays
of the country set on your account are known to Atlas, including on visits generated months in advance.

What does the technician see, and when?

They find the day's route in order and tick each job on site. Atlas records who ticked it and at what time.

Each technician opens their workspace and finds the day's route, in order. They tick each job on site, and Atlas records who ticked it and at what time. That proof of execution is visible to the office and stays separate from the administrative status of the file, which you keep under your control, so a field action never closes a job too early.

The workspace works on a weak connection, which counts in basements and underground parking. The evening before, an email reminder goes out to the technicians confirmed on the next day's jobs.

What happens when a visit could not be completed?

A reason is required, so the visit does not vanish from the week. It stays visible and reschedulable, with the reason on record.

A reason is required: locked door, tenant refusal, no access, or another situation. The visit therefore does not vanish from the week, it stays visible and can be rescheduled. Within a few weeks those reasons map out the addresses that quietly cost you money, and you can raise them with the property manager using facts instead of an impression. That is the part of dispatch that pays off long after the day itself.

What Atlas does not do

  • No optimized routing and no GPS routes, dispatch stays your decision
  • No quotes or estimates
  • No invoicing and no accounting

Frequently asked questions

How many technicians can Atlas handle?

Atlas is built for teams of 3 to 15 technicians. The plan is 39.99 USD per month with one technician included, then 9.99 USD per additional technician, with no commitment, so cost follows the real size of the crew.

Does the schedule account for public holidays?

Yes. Atlas knows the statutory holidays of the country set on your account and takes them into account, including on recurring jobs generated months in advance.

Can a job be scheduled without a fixed time?

Yes, on the full day. It sits in the plan alongside jobs with a set slot, which avoids inventing precision that does not exist.

Does Atlas optimize routes between addresses?

No. Atlas does not compute optimized routes or GPS routing. In pest control the order of a route often depends on access or on a tenant, not only on distance.

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