AtlasPest control service report template
A service report says what was done on a visit, where, with which product, and what the customer must do next. Here is a complete template, section by section, to print or to copy into your own tool.
To use it on paper, print this page or save it as a PDF from your browser.
The template, section by section
1. The company
- Company name
- Business number
- Applicator licence holder and number
- Phone
2. The customer and the location
- Customer or property manager
- Address
- Building and unit
- Person present during the visit
3. The visit
- Date
- Arrival and departure time
- Technician
- Visit type (inspection, treatment, follow-up, callback)
4. Pests and findings
- Target pests
- Activity level observed (none, low, medium, high)
- Rooms inspected
- Rooms treated
- Technician's observations
5. Products applied
- Product name
- Registration number (PCP number in Canada, EPA number in the US)
- Quantity
- Application method
- Area treated
6. Customer instructions
- Re-entry time for occupants
- Re-entry time for infants and vulnerable people
- Re-entry time for pets
- Preparation required before the next visit
- Recommendations
7. Next steps
- Next visit planned
- Applicable warranty
- If the visit did not happen, the reason (not prepared, customer absent, refused)
8. Signatures
- Technician
- Customer (optional)
Why a report on every visit
A report serves three people. The customer knows what was done and what to do next. The technician on the next visit knows where the infestation stood. The office can answer, months later, the question “what did you apply in unit 4?”.
A vague report does none of that. The three sections that matter most are the findings (activity level, rooms), the products (name and registration number) and the re-entry instructions.
In Quebec, the written notice after treatment
In Quebec, a permit holder who applies a pesticide inside a dwelling must give the occupants a written notice after the application. This is section 48.4 of the Pesticides Management Code (chapter P-9.3, r. 1). The notice carries required statements, including the area treated, the product name, the registration number, the permit holder and permit number, and the time before touching treated surfaces.
That notice is a separate document from the service report. The report tells your customer about the visit, the notice protects the occupants. Always check the current text of the Code on LégisQuébec before building your documents, and check your own state or provincial rules elsewhere.
Re-entry times, three columns rather than one
One re-entry time is not always enough. Infants, vulnerable people and pets often need longer than adult occupants. Writing the three times separately, with their starting point (the start of the treatment), keeps customers from misreading the instruction.
Fill in this report in the field with Atlas
In Atlas you build your own report template, pages and questions included. The technician fills it in on the phone, photos included, with nothing to install. The office reviews and approves, then the PDF goes to the customer and into their read-only portal. Atlas writes nothing in the technician's place and offers no electronic signature.
Frequently asked questions
At minimum the customer and location, the date and technician, the target pests and activity level observed, the products applied with their registration number, the re-entry instructions and the next steps.
No. The written notice after treatment in a dwelling, under section 48.4 of Quebec's Pesticides Management Code, is a separate document for the occupants, with its own required statements.
Yes. You can print it, copy it or adapt it to your company, with no signup.
Yes, with software such as Atlas. The technician fills in the report question by question on the phone, photos included, and the customer receives a PDF once the office approves it.